OFFER AGREEMENT
LLP “JS Consulting”

This Agreement (hereinafter referred to as the “Agreement”) defines the terms for the provision of services and the sale of goods by LLP “JS Consulting” (hereinafter referred to as the “Seller”) to any individual or legal entity (hereinafter referred to as the “Buyer”). The Agreement is published on the official website of the Seller www.jsconsulting.kz and constitutes a public offer in accordance with the Civil Code of the Republic of Kazakhstan.

1. General Provisions

1.1. This Agreement is a public offer, and its acceptance by the Buyer is carried out by placing an order, paying for goods or services of the Seller.

1.2. Acceptance of the Agreement means the Buyer’s full and unconditional consent to its terms.

1.3. The Seller reserves the right to make changes to the text of the Agreement. Changes come into effect from the moment the updated text is published on the website.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer medical goods and/or provide services to the Buyer, and the Buyer undertakes to pay for them in the manner and on the terms provided in the Agreement.

2.2. Services provided by the Seller:
• sale of medical goods (suture materials, hemostatic sponges);
• consultations (assistance in choosing and using products);
• delivery (delivery of goods to the specified address);
• order processing (acceptance and confirmation of orders);
• custom order delivery (ordering out-of-stock goods);
• customer support (information support for clients).

2.3. The Seller works with both individuals and legal entities.

3. Order Placement

3.1. Orders are placed by phone, email, or other contact details specified on the Seller’s website.

3.2. The Buyer must provide accurate information, including:
• name (or organization name);
• phone number;
• email.

3.3. The Seller has the right to refuse to process an order if the Buyer provides inaccurate information.

4. Payment Terms

4.1. Payment can be made by the following methods:
• bank transfer to the Seller’s account;
• online payment via payment systems.

4.2. The Buyer must make a payment of 100% of the order amount.

4.3. No refunds are made for paid goods, except in cases provided by the legislation of the Republic of Kazakhstan.

5. Delivery Terms

5.1. Delivery is made to the address specified by the Buyer on working days from 09:00 to 18:00.

5.2. Delivery terms are agreed upon individually when placing the order.

5.3. The risk of accidental loss or damage to the goods passes to the Buyer from the moment the goods are handed over to the carrier.

6. Quality, Return, and Exchange

6.1. The Seller guarantees that the medical goods comply with the requirements of the legislation of the Republic of Kazakhstan and the provided specifications.

6.2. In accordance with the legislation of the Republic of Kazakhstan, medical goods of proper quality are not subject to return or exchange.

6.3. Claims regarding quality are accepted if manufacturing defects are detected within 10 working days from the moment the goods are received.

6.4. In case of confirmation of a defect, the Buyer has the right to demand replacement of the goods or a refund in accordance with the legislation.

7. Personal Data Processing

7.1. The Seller collects and processes the following Buyer data:
• name;
• phone number;
• email.

7.2. The Seller undertakes not to transfer the Buyer’s personal data to third parties.

7.3. The Buyer agrees to the processing of personal data solely for the purpose of performing this Agreement.

8. Liability of the Parties

8.1. The Seller is responsible for the timely and quality fulfillment of its obligations under the Agreement.

8.2. The Buyer is responsible for the accuracy of the provided data and the timely payment of the order.

8.3. The Seller is not responsible for delays caused by actions of third parties (carriers, banks, etc.).

9. Force Majeure

9.1. The Parties are released from liability for full or partial non-fulfillment of their obligations under the Agreement due to force majeure circumstances.

9.2. Force majeure circumstances include: natural disasters, military actions, acts of government authorities, and other events beyond the control of the Parties.

10. Seller’s Contact Information

LLP “JS Consulting”
Address: Republic of Kazakhstan, Almaty city, Almalinsk district, Tole Bi St. 69, office 31
Phone numbers:
+7 (701) 713-09-90
+7 (727) 272-60-53
Email: info@jsconsulting.kz